Tickets 
Accommodation 
Guides Centre 
TOURIST 
INFORMATION 
CENTRE Interpreting 
Translations 
Phone 
Information 
+420 12 444 
+420 221 714 444 
YOUR 
PA R TNER 
IN 
PRAGUE 
www. p r a g u e - i n f o . c z 
Lesser Town 
Bridge Tower 
(April-October) 
TOURIST 
INFORMATION 
CENTRE 
Old Town Hall 
TOURIST 
INFORMATION 
CENTRE 
Rytífiská 31 
TOURIST 
INFORMATION 
CENTRE 
Main Railway 
Station 
Since 1992, the historical centre of Prague covering an area of 866 
hectares has been listed in the UNESCO World Cultural and Natural 
Heritage Register. 
Prague is the capital city of the Czech Republic, which is situated in Central Europe, bordering 
on Germany, Austria, Slovakia and Poland. There are a number of non-stop border crossings 
available with a very good connection by car, bus, train or plane. A valid passport, which does 
not expire at least for 90 days over the duration of stay, is required in order to enter the Czech 
Republic. For the citizens of EU the identity card is sufficient. There is no need of an entry visa 
for most European countries, Australia, Canada, USA and for some other countries. In case of 
necessity, you can obtain visa at the Czech Embassy in your country. From 31st December 2007, 
the Czech Republic joins the countries, which have accepted the so-called Schengen Agreement. 
In the territories of these states, the inhabitants of the contracting countries may cross the 
frontiers without any entry checks. Nevertheless, the duty to have on a passport or an identity 
document remains in effect. 
The official language is Czech. Most local people have basic or possibly intermediate knowledge 
of English or German language. In hotels, restaurants, travel agencies, historical monuments 
as well as in a number of shops and service establishments, the communication is possible in 
English, German or possibly French as well. 
BASIC DATA 
• Area: 496 km2 
• Population: 1 188 126 
(on 31st December 2006) 
• Geographical situation: north latitude 
50° 05’ 19’’, east longitude 14° 25’ 17’’ 
(the city centre), 235 m above sea level 
(average) 
• Time: Central European (GMT+1), summer 
time - Central European +1 (GMT+2) 
• Climate: average temperature 9.0°C 
in summer season (July) 19.0°C, 
in winter season (January) -0.9°C 
• The Vltava River flows through the city in 
the length of 31 km, its maximum width 
being 330 m. 
• The historical centre: Hradčany, 
Malá Strana (Lesser Town), Staré Město 
(Old Town) including Josefov, Nové Město 
(New Town) and Vyšehrad 
• Administrative division: 22 districts, 
57 municipal parts 
• Voltage: 230 V 
IMPORTANT TELEPHONE NUMBERS 
• Emergency call - phone 112 
• Ambulance service - phone 155 
• Police - phone 158 
• Firemen - phone 150 
• Municipal Police - phone 156 
• Emergency road service 
- phone 1230, 1240 
• General information 
- phone 12 444, 221 714 444 
• Information on telephone numbers in the 
Czech Republic - phone 1180 
• Information on international telephone 
services and numbers - phone 1181 
NATIONAL DIALLING CODE 
of the Czech Republic: +420 
CUSTOMS REGULATIONS 
From the Czech Republic without permission, 
foreign visitors are authorized to export 
goods, which have not commercial character 
and with regard to their kind and quantity, are 
destined for the traveller’s personal needs or 
as a gift. If any special generally binding legal 
regulations (e.g. regulations concerning cultural 
monuments protection, museum valuable 
objects, etc.) apply to the exported goods, the 
customs authorities require a correspondent 
export licence. 
http://www.cs.mfcr.cz – further information 
IMPORTANT CUSTOMS AUTHORITIES 
• Prague 1 Customs Office - Praha 1, 
Washingtonova 11, phone 261 334 773 
• Ruzyně Customs Office - Praha 6, Ruzyně 
Airport – building of Airport Business 
Centre, Aviativká 12, phone 266 090 996, 
220 113 100-1 
• Prague Customs Office - International Post 
Office - Praha 5, Plzeňská 139, phone 257 
019 111 
POST 
• Main Post Office - Praha 1, Jindřišská 14, 
221 131 445, open daily non-stop, rest 
period 12 p.m. – 2 a.m.; post offices 
current opening hours in the Czech Republic: 
Mondays – Fridays from 8 a.m. to 6 p.m. 
http://www.cpost.cz - Information of the 
Czech Post including postal charges 
PHONE 
Public telephone boxes operate mostly with 
telephone cards, for the smaller part with 
coins. With a prepaid card Trick, it is possible 
to send SMS from public telephone boxes. 
Telephone cards are available at newsagents’ 
and tobacconists’, post offices, department 
stores, hotels, travel agencies, fuel filling 
stations, etc. 
CURRENCY 
• Legal tender - Crown (Kč) = 100 Hellers 
• Coins: 50 Hellers 1, 2, 5, 10, 20, 50 Kč 
• Banknotes: 20, 50, 100, 200, 500, 1000, 
2000, 5000 Kč 
CASH DISPENSERS AND PAYMENT CARDS 
In the area of Prague, there is a dense 
network of cash dispensers receiving all usual 
international types of payment cards. In most 
of shops, restaurants and accommodation 
establishments, it is also possible to pay by 
means of credit payment cards. 
LOSSES OF CREDIT CARDS 
• American Express – phone 222 800 222 
• Visa a Eurocard/Mastercard 
– phone 272 771 111, 800 142 121, 
800 142 494 
• Diners Club - phone 267 197 450 
ACCOMMODATION 
Accommodation on the spot: 
Prague Information Service 
• Praha 1, Staroměstské náměstí 1 
(Old Town Hall) 
• Praha 1, Rytířská 31 
Reservation office: 
Prague Information Service – Pragotur 
• 150 00 Praha 5, Arbesovo náměstí 4, 
phone 221 714 130, fax 221 714 127, 
e-mail: pragotur@pis.cz 
TICKET AGENCIES 
• Ticketpro - Prague Information Service 
Praha 1, Old Town Hall, 
Staroměstské nám. 1 
Praha 1, Rytířská 31 
Praha 1, Lesser Town Bridge Tower 
(April - October) 
• Ticketpro - reservations by mail 
110 00 Praha 1, Klimentská 22, 
e-mail: ticket@ticketpro.cz, 
http://www.ticketpro.cz 
• Prague listing of cultural programmes in 
Czech, English and German languages: 
http://www.prague-info.cz 
TRANSPORT 
Information on city public transport 
phone 296 191 817 (daily 7 a.m. - 9 p.m.) 
Information centres: 
• Metro station Muzeum (lines A and C), 
• Metro station Můstek (line B), 
• Metro station Anděl (line B), 
• Metro station Nádraží Holešovice (line C) 
• Airport Ruzyně - Terminal North1 
- Terminal North 2 
• Praha 1, Jungmannova 29 
http://www.dpp.cz 
TAXI 
• AAA Radiotaxi - phone 140 14, 
http://www.aaataxi.cz 
• Citytaxi - phone 257 257 257, 
http://www.citytaxi.cz 
• Halotaxi - phone 244 114 411, 
http://www.halotaxi.cz 
• Modrý anděl – phone 737 222 333, 
http://www.modryandel.cz 
• Profitaxi - phone 844 700 800, 
http://www.profitaxi.cz 
• Speed Cars – phone 224 234 234, 
http://www.speedcars.cz 
• Taxi Praha - phone 222 111 000, 
http://www.taxi-praha.cz 
INQUIRIES ON TRAINS: 
phone 221 111 122 
http://www.vlak-bus.cz 
http://www.cd.cz 
INQUIRIES ON COACHES: 
phone 900 144 444 
http://www.vlak-bus.cz 
INQUIRIES ON FLIGHTS: 
phone 220 111 111, 220 113 314 
http://www.csa.cz 
PUBLIC HEALTH: 
Rescue service – phone 155 
Medical care providers within the EU accept 
patients with European Health Insurance 
Card. It is recommended to the nationals 
from the countries outside of the EU to 
establish commercial travel insurance in their 
countries. In case of emergency or un accident, 
a patient will be treated in any hospital, 
casualty-ward or in the following hospital 
foreigner wards: 
• Na Homolce Hospital – Praha 5, 
Roentgenova 2, phone 257 272 146, 
http://www.homolka.cz 
• Motol University Hospital - Praha 5, 
V Úvalu 84, phone 224 431 111, 
224 433 681, http://www.fnmotol.cz 
DENTAL EMERGENCIES 
• Praha 1 - Palackého 5, 
phone 224 946 981 
• Praha 4 - Pacovská 31, 
phone 241 733 918 
PHARMACIES OFFERING 
NON-STOP SERVICE 
• Praha 1 - Palackého 5, 
phone 224 946 982 
• Praha 2 - Belgická 37, 
phone 222 519 731 
• Praha 4 - Vídeňská 800 (Thomayerova 
Hospital), phone 261 084 001 
• Praha 5 - Štefánikova 6, 
phone 257 320 918 
• Praha 5 - V Úvalu 84, (Motol Hospital), 
phone 224 435 736 
• Praha 6 – Vítězné náměstí 13, 
phone 224 325 520 
• Praha 7 – Milady Horákové 18, 
phone 233 375 599 
• Praha 8 - Budínova 2, (Bulovka Hospital), 
phone 266 082 017 
FOREIGN MEDICAL CLINICS 
• Canadian Medical Care - Praha 4, V Parku 
2308/8, phone 272 913 593, 
724 300 301 and Praha 6, 
Veleslavínská 30, phone 235 360 133 
• General Health Care Corporation - Praha 1, 
Krakovská 8, phone 222 211 206 
• Health Centre Prague - Praha 1, 
Vodičkova 28, phone 224 220 040, 
603 433 833 
• Medicover - Praha 4, Lomnického 1705/5, 
phone 1221, 234 630 111 
• Poliklinika na Národní - Praha1, 
Národní 9, phone 222 075 120 
• Unicare Medical Center - Praha 6, 
Na Dlouhém lánu 11, 
phone 608 103 050, 235 356 553 
LOST PROPERTY OFFICE 
Prague 1, Karoliny Světlé 5, 
phone 224 235 085 
CZECH REPUBLIC RED-LETTER DAYS 
• 1 January - New Year; Day of the restoration 
of the independent Czech State 
• Easter Monday 
• 1 May - Labour Day 
• 8 May - Day of Victory (1945) 
• 5 July - Slavonic Christianity Prophets Cyril 
and Method Day 
• 6 July - Master John Hus burning at the 
stake (1415) 
• 28 September - Day of the Czech 
Statehood 
• 28 October - Independent Czechoslovak 
State Proclamation Day (1918) 
• 17 November - Day of the Struggle for 
Liberty and Democracy 
• 24 December - Christmas Eve 
• 25 December - Christmas Day 
• 26 December - St. Stephen’s Day 
EMBASSIES 
• Austria - Victora Huga 10, 151 15 Praha 5, 
phone 257 090 511, fax 257 316 045 
• Belgium - Valdštejnská 6, 118 01 Praha 1, 
phone 257 533 524, fax 257 533 750 
• Canada - Muchova 6, 160 00 Praha 6, 
phone 272 101 800, fax 272 101 890 
• Denmark - Maltézské nám. 5, 
118 01 Praha 1, phone 257 531 600, 
fax 257 531 410 
• Estonia - Na Kampě 1, 118 00 Praha 1, 
phone 257 011 180, fax 257 011 181 
• Finland - Hellichova 1, 118 00 Praha 1, 
phone 251 177 251, fax 251 177 241 
• France - Velkopřevorské nám. 2, 
118 00 Praha 1, phone 251 171 711, 
fax 251 171 720 
• Germany - Vlašská 19, 118 01 Praha 1, 
phone 257 113 111, fax 257 534 056 
• Great Britain - Thunovská 14, 
118 00 Praha 1, phone 257 402 111, 
fax 257 402 296 
• Greece - Na Ořechovce19, 
162 00 Praha 6, phone 222 250 943, 
fax 222 253 686 
• Hungary - Pod Hradbami 17, 
160 00 Praha 6, phone 233 324 454, 
fax 233 322 104 
• Ireland - Tržiště 13, 118 00 Praha 1, 
phone 257 530 061-4, fax 257 531 387 
• Italy - Nerudova 20, 118 00 Praha 1, 
phone 233 080 111, fax 257 531 522 
• Israel - Badeniho 2, 170 00 Praha 7, 
phone 233 097 500, fax 233 097 519 
• Japan - Maltézské nám. 6, 
118 01 Praha 1, phone 257 533 546, 
fax 257 532 377 
• Latvia - Hradešínská 3, 101 00 Praha 10, 
phone 255 700 881, fax 255 700 880 
• Lithuania - Pod Klikovkou 1916, 
150 00 Praha 5, phone 257 210 122, 
fax 257 210 124 
• Netherlands - Gotthardská 6, 
160 00 Praha 6, phone 233 015 200, 
fax 233 015 254 
• Norway - Hellichova 1, 118 00 Praha 1, 
phone 257 323 737, fax 257 326 827 
• Poland - Valdštejská 8, 118 01 Praha 1, 
phone 257 099 500, fax 257 530 399 
• Portugal - Pevnostní 9, 160 00 Praha 6, 
phone 257 311 230, 
fax 257 311 234 
• Russia - nám. Pod Kaštany 1, 
160 00 Praha 6, phone 233 374 100, 
fax 233 377 235 
• Slovakia - Pod Hradbami 1, 
160 00 Praha 6, phone 233 113 051, 
fax 233 113 054 
• Spain - Badeniho 4, 170 00 Praha 7, 
phone 233 097 211, fax 233 341 770 
• Sweden - Úvoz 13, 160 12 Praha 6, 
phone 220 313 200, fax 220 313 240 
• Switzerland - Pevnostní 7, 162 01 Praha 6, 
phone 220 400 611, f 
ax 224 311 312 
• Ukraine - Charlese de Gaulla 29, 
160 00 Praha 6, phone 233 342 000, 
fax 233 344 366 
• USA - Tržiště 15, 118 01 Praha 1, 
phone 257 022 000, 
fax 257 530 583 
http://www.mzv.cz – addresses of all 
embassies established in the Czech Republic 
TOURIST INFORMATION AND SERVICES 
In the city centre, the Tourist Information Centres 
of the Prague Information Service offer, 
all under one roof, the following information: 
• all necessary information on Prague (culture, 
tourism, orientation in the city, traffic, 
accommodation and gastronomy, shops 
and services, nature, sports, important 
addresses, etc.) 
• basic information for tourists concerning 
the whole Czech Republic (historical monuments, 
castles and chateaux, museums, 
etc.) 
• accommodation on the spot in different 
price categories 
• Survey of Prague cultural events in Czech 
and in English 
• tickets for concerts, theatres and other 
cultural events 
• several kinds of city tours including Vltava 
steamboat cruises 
• Prague Card (Prague Tourist Card) 
• one-day and half-day excursions to castles, 
chateaux and other interesting places in 
Prague outskirts 
• basic information booklets on Prague in foreign 
languages as well as different printed 
city guides, Prague street maps, etc. 
• tourist tickets for the city public transport 
• telephone cards 
TOURIST INFORMATION CENTRES 
• Staroměstské nám. 1 - the Old Town Hall 
• Rytířská 31 
• Entrance hall of the Main Railway Station 
• Lesser Town Bridge Tower (April - October) 
GENERAL INFORMATION 
in Czech, English and German languages 
• phone 12 444 or 221 714 444 
(from Monday to Friday, 8 a.m. - 7 p.m.) 
FOREIGN GUIDES CENTRE: 
Staroměstské nám. 1 - the Old Town Hall, 
phone 236 002 562, 236 002 569, 
fax 236 002 380; e-mail: guides@pis.cz 
GUIDES IN CZECH 
Arbesovo náměstí 4, Praha 5, 
phone/fax 221 714 151, 
e-mail: vlastiveda@pis.cz 
Prague Information Service - Internet Address: http://www.prague-info.cz 
Vytvořil a zpracoval GRAND PRINC. spol. s r. o., foto: David Turecký, www.pragueimages.cz 
Copyright Prague Information Service 2007 
Info Prague 
PRAGUE 
Prague historical reserve 
National cultural monuments 
Important buildings 
and monuments 
Basic tourist information 
City map 
Prague historical reserve 
National cultural monuments 
Important buildings 
and monuments 
Basic tourist information 
City map 
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